all those frequently asked questions you can find here. if you have a question, which is still unanswered,
feel free to write an email. I will answer you as soon as I can - contact@lealauren.de
how can i determine my ring size?
one way:
to determine the ring size, place a ring that fits you on a ruler and read the inner diameter in millimeters. multiply the value of the inner diameter by 3.14 to determine the ring size. this will give you the ring circumference, which corresponds to the ring size.
another way:
measure your finger by wrapping a strip of paper or wide tread around it, leaving enough space to slide the ring over your knuckle. mark the place where the paper strip meets and measure the length by using a ruler. this is the circumference of your finger, which corresponds to european ring sizing.
processing time?
normally i don't have regular stock, but you can place an order as 'back order'. The estimated waiting time is 10-20 business days. for items that i do have in stock, i will try to ship your order within three business days.
but please keep in mind that I am a small, one-person creative team and sometimes it can take a few days for your order to be ready. thank you for your patience!
exchange?
i accept exchanges of items within 30 days of purchase. you may return unused items in their original packaging within 30 days of purchase with receipt or proof of purchase at your own expense and exchange for something else.
if you chose the wrong size, please do not hesitate to contact me. returned items must be in their original sale condition. to exchange the item, you should return it to my address at your own expense. after you send me the shipping confirmation, i will send you a new item. if you need further advice, please contact me -
contact@lealauren.dewhat materials do you work with?
usually i work with the classic silver and gold alloys. Feel free to leave me a message and ask for the materials you want.
do you do overseas shipping?
yes, the jewelry will be shipped worldwide. as soon as i have your address, i will get back to you regarding shipping and handling costs.
can i order a custom piece?
feel free to contact me and we can talk about your ideas.
